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Privacy Policy

Last Updated On 07 October 2024

Welcome to the AI Diagnostics privacy policy. Your privacy is important to us and we are committed to protecting your personal information. This policy explains how we collect, use, disclose and safeguard your information when you use our digital stethoscope and related services. By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

Information We Collect: 

We may collect the following information:‍

Personal Information:

  • Name and Surname
  • Company Name
  • Position
  • Email

How We Use Your Information:

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services.
  • To analyse usage patterns and enhance user experience.
  • To communicate with you, including sending updates and promotional materials.
  • Marketing
  • To conduct research and development for new features and services.
  • To comply with legal obligations and protect our rights.

For any other reasons, we will ask for consent and will use your information only once consent has been received. 

How We Share Your Information:

We will not transfer your personal information to a third party without gaining consent first, except in certain circumstances. 

  • With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., cloud storage, data analysis) who will only have access to your information as necessary to perform their tasks on our behalf.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to enforce agreements with us, including this Privacy Policy. .
  • Analytics: We may disclose your information to perform analytics as and when needed. If this is done, the information shared will only be done in order to fulfil the purpose. 

Data Security:

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Retention Of Your Information:

We will retain personal information for 24 months or for as long as it is needed to fulfil the purpose for which it was collected.

Your Rights:

Depending on your location and the law that applies, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data.
  • The right to request correction of your personal data.
  • The right to request deletion of your personal data.
  • The right to object to or restrict processing of your personal data.

To exercise these rights, please contact us using the information provided below.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website with a new effective date. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions about this privacy policy, please contact us at:

AI Diagnostics
Email: info@aidiagnostics.health
Tel: +27 72 895-9231

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